Conferences & Events| iMedX ANZ

iMedX 2025 End-of-Year Celebration

by Lee12/11/202520/02/2026

Reflecting on an Incredible Year of Collaboration, Innovation, and Celebration

As Head of People & Culture, one of my favourite times of the year is seeing our teams come together for our annual company conference. This year was truly exceptional – full of energy and collaboration as we reviewed our mission to enable operators at their best!

iMedX Conference Workshops

We explored three key areas: AI development over the past year and how we’re integrating it into our products and services, our Business Excellence Model to streamline how our customers experience iMedX, and Bringing Our Values to Life.

iMedX End-of-year Function 2025 - Reflecting on an Incredible Year of Collaboration, Innovation, and Celebration.

It was inspiring to see the strides we have made in AI, the innovative solutions developed, and the way teams are applying technology to deliver better outcomes for healthcare providers. Our products and service free up time and money to enable end users, clinicians and administrators to focus on patient care. The Business Excellence Model session sparked some fantastic discussions and shared learnings across all teams around how standardising our approach can elevate our brand.

The “Bringing Our Values to Life” session was a personal highlight. One of the activities involved singing a song that represented our company. This was a challenge that MANY took on! … and wow, it was incredible to see our team members step up, showcase their voices, and feel confident performing in front of their peers! Moments like this remind me of the culture we are building: trusting, supportive, and celebrating individuality.

The conference was capped off by our end of year celebrations at the Fleet Rooftop Bar, which were a fantastic way to connect and celebrate achievements. During the celebrations, we highlighted the winners of our team spirit competition, recognising our brand ambassadors who have been proudly showcasing iMedX merchandise in various locations around the globe — a fun way to celebrate our culture and sense of community.

End of Year Celebrations

Team Spirit Competition

End of Year Awards

We also celebrated our End of Year Awards, each award tied to one of our core values. This was a chance to recognise team members who have gone above and beyond in their roles throughout the year. Seeing everyone come together to celebrate these achievements was a reminder of the incredible talent, dedication, and team spirit at iMedX.

Across all sessions and celebrations, the energy, creativity, and collaboration were palpable. It’s moments like these – coming together, sharing ideas, celebrating achievements – that make our workplace culture truly special.

Congratulations to all our nominees (too many to list here!) and our winners:

Joceline Massa – Customer and People focused Award
Tracy Briggs – Trust & Integrity Award
Sagar R – Innovation & Continuous Improvement Award
Melissa Carroll & Sharon Smith – Value Driven Award
Robert McCormick & Sanjay Rapolu – Quality Award
Parthiv Varma – Data Driven Award
Jacqueline Ellem – Culture Champion Award

A huge thank you to everyone who participated and contributed. You are what make iMedX extraordinary and we’re excited to see this momentum carry us into the year ahead.

Celebrating HIM Week 2025

by Lee19/08/202520/02/2026

Health Information Management (HIM) Week is a time to acknowledge the vital role Health Information Managers, Clinical Coders, and other HIM professionals play in shaping the future of healthcare. These professionals are at the heart of accurate documentation, data integrity, and quality reporting—ensuring that hospitals and health services across Australia and New Zealand can deliver safe, efficient, and effective care.

At iMedX, we are proud to be part of the Health Information Management (HIM) community, working alongside dedicated professionals who ensure the accuracy, integrity, and accessibility of health data. Health Information Week is a moment to reflect on the vital role HIM teams play in shaping healthcare outcomes through clinical coding, auditing, AI transcription, and innovative technology solutions and consulting.

This year, we’re spotlighting the voices of our own people, sharing their perspectives on why health information matters, what drives them in their work, and how the HIM community continues to evolve. Their passion and commitment showcase the very best of our industry, and we’re proud to celebrate them as part of this week.

Tracy Briggs, Workforce and Services Manager: Managing a workforce that delivers quality clinical coding, auditing, and education services is both a responsibility and a privilege. Each day, I have the opportunity to lead a team of highly capable professionals whose technical expertise, attention to detail, and commitment to best practice consistently meet the highest standards. Our team plays a critical role in supporting accurate health data, compliance, and informed decision-making across the healthcare system. Whether through quality coding, auditing, or targeted education, their work directly contributes to improving clinical and operational outcomes for our clients.

Monika Bezuidenhout, Clinical Coder: As a clinical coder, I thrive on the excitement of discovering something new every day—whether it’s an unfamiliar diagnosis or a unique procedure. Each patient admission is a story waiting to be told, and I love the challenge of transforming that story into precise, meaningful codes that reflect the journey of care.”

Melissa Carroll, Clinical Coding Team Leader: Clinical coding keeps me sharp—it’s never just about ticking boxes. It’s about staying curious, seeing other perspectives, and rethinking what I thought I knew. That constant challenge? That’s what makes it fun. Every case is a chance to learn, stretch, and grow.

Kelly Culliford, Clinical Coder: I enjoy working together in a team environment where we embrace change and work together with technology to deliver strong, accurate and meaningful outcomes!

Sandra Ranger, Clinical Coder: I enjoy clinical coding because it combines accuracy, problem-solving, and healthcare knowledge to make a real difference. Coding plays a vital role in ensuring hospitals can meet reporting requirements, optimise funding, and deliver quality patient care. I am passionate about using my skills to help solve coding service issues, whether that’s reducing backlogs, improving data quality, or supporting hospitals to run more efficiently

Donna Holley, Clinical Coding Team Lead: I love clinical coding because it’s like solving a puzzle every day—piecing together the clinical story and translating it into accurate codes. It’s exciting to keep learning and know that my work contributes to meaningful healthcare data and patient care. Just as much as I value coding itself, I love making an impact by supporting our team, sharing knowledge, and helping them achieve their professional goals. Seeing others grow and succeed makes the work even more rewarding.

Rochelle Beer, Clinical Coder: As a clinical coder I have a strong commitment to excellence, a meticulous eye for detail, a love for problem solving, and a detective of medical data.  Knowing my work makes a real difference, behind every code is a patient receiving the right care, a behind the scenes superhero!

Sarah Armstrong, Clinical Coder: I enjoy the mix of problem solving and trust. Coding pushes you to think critically and make sure all the details lines up. Doctor’s notes can be messy, and there’s often a lot to piece together, but I like the challenge of sorting it out so the final codes make sense. Clients rely on accurate codes for funding, planning, quality reporting and ultimately good patient care. Its satisfying to hand over something that makes a real difference.

Dianne Green, Auditor/Education Lead: When people ask me what I do for a living, I often say, “I work in hospital finance—I help ensure the hospital receives the correct funding for the patient.” But the truth is, it’s so much more than that.

As a clinical coder, my role is to decipher clinical documentation—sometimes incomplete, sometimes barely legible—and translate it into a coded story that reflects a patient’s hospital journey. Each code we assign is a thread in a much larger narrative. It’s not just about diagnoses and procedures; it’s about capturing the essence of the care provided.

We tell the story of a patient’s hospital visit in codes. And through those codes, we give voice to the work of every clinician involved in that patient’s care—from the nurse who administered medication to the surgeon who performed a life-saving procedure. The data we produce is not only used for funding, but also for research, epidemiological studies, and future health service planning.

That’s what makes this work so meaningful. We, as clinical coders, auditors, and educators, play a vital role in ensuring our health services are financially sustainable. But more importantly, we help ensure that the right care continues to be delivered at the right time and in the right place.

I love that we get to be part of that process. Behind every code is a patient, a story, and a team of people who cared. And behind every story is the data that helps shape the future of healthcare.

Why HIM Week Matters

HIM Week provides an opportunity to shine a light on a profession that is often unseen but always essential. It is a chance to:

Recognise the expertise of HIM professionals in managing complex health data.
Celebrate their contribution to advancing patient care and outcomes.
Highlight the importance of coding accuracy and documentation quality.
Acknowledge the ongoing professional development and adaptability required in an evolving healthcare landscape.

This week also serves as a reminder of the increasing role of technology and innovation in the HIM space. AI-enabled solutions, digital transformation, and evolving coding requirements mean HIM professionals are constantly expanding their skills to meet the demands of modern healthcare.

At iMedX, we share this commitment to innovation and excellence. We work closely with healthcare organisations to ensure coding and documentation solutions support both compliance and efficiency.

Ready to Strengthen Your Coding Team?

iMedX has a dedicated team of experienced Clinical Coders and Auditors who work across the full range of specialties required in Australian and New Zealand hospitals. We deploy our solutions fast, and are flexible in how we support your organisation’s coding needs.

Find out more about our Outsourced Clinical Coders and Auditors.

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Digital Health Festival (DHF25) Wrap-up

by Lee20/05/202520/02/2026

What a week! What a team! What a future!

Coming out of Digital Health Festival 2025, I’m walking away with an overwhelming sense of pride, gratitude, and excitement for what’s ahead.

This year we didn’t just show up – we set a new standard for what’s possible in health information management.

Digital Health Festival 2025 – iMedX showcasing Health Information Management solutions at imedx.com.au

Our vision as a team is to enhance healthcare through human-first, data-driven technology, so, we set out to showcase our latest product innovations and the expertise behind them while listening firsthand to our customers. Their insights drive us to refine and advance solutions that truly solve real-world challenges.

But beyond the tech, what truly made last week so successful was our team.

We brought a strong contingent to this conference, reflecting our deep commitment to the team’s professional development and hands-on collaboration with both current and prospective customers. Across both days, there was undeniable buzz as hundreds stopped by to connect and experience our latest technology in action.

This year, we showcased DeliverHealth’s new Scribe AI tools – demonstrating how AI can produce high-quality documentation in a fraction of the time – as well as our proprietary HIM Companion Suite, a powerful set of AI-enabled modules designed to support coders in their daily workflows. Both technologies bring together the importance of accurate, specific documentation with accurate, quality coding to enhance hospital outcomes.

While the industry’s enthusiastic response was incredible, the real-time feedback from our customers was truly invaluable. A huge thank you to our team and our customers – you’re shaping the future with us!

And we had fun. So much fun. Thank you to everyone who joined us for our “Space Race: Is Auto-Coding the Next Moonshot?” session. The conversation around AI and human-centric design is only just beginning, and we can’t wait to build on it over the next 12 months.

At iMedX we say: “We action with intent, we’re better together, and we embrace the change.” and our team could not have done better!

We’ll absolutely be back next year!

Written by Alex Zacher – Managing Director of iMedX

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Reflections and Celebrations: iMedX Conference and End of Year Celebrations!

by Lee06/12/202411/04/2025

As the year draws to a close, we had the incredible opportunity to come together as a team for our company conference and end of year celebrations at the Vibe Hotel in Melbourne. This annual gathering is more than a chance to reflect on the business; it’s about celebrating our people and the journey we’ve taken together.

For a company with a remote-first, hybrid workforce, these moments are precious. Despite the challenges of working from different locations, this workshop allowed us to come together, not just to talk about work but to focus on the broader vision: our business, our people, and how we’re growing together.

What We Discussed

1. Leveraging AI in Our Workforce

A thought-provoking session on how AI can enhance productivity, streamline workflows, and complement the human expertise that drives our success, led by our CTO Mike Smith

2. Building Strength and Resilience in Remote Work

With the rise of hybrid and remote working, we explored practical ways to maintain resilience, manage challenges, and create healthy work-life boundaries, led by Kate Thomas.

3. Culture, Behaviour and Team Collaboration

We dove into what makes our culture unique, identifying behavioural signposts that align with our values and discussing how we can work better as interconnected teams, led by our MD Alex Zacher

4. Year in Review and What’s Ahead

Our Senior Leadership Team presented a comprehensive review of the year, highlighting milestones and successes while offering a glimpse into our exciting plans for next year.

Celebration and Connection

Our two-day conference and workshops ended on a high note with drinks and celebrations, overlooking the stunning Melbourne cityscape. It was a moment to honour our collective achievements and reconnect with colleagues in person—a rare and cherished opportunity for a remote-first team.

Why This Matters

Workshops like these remind us that we’re not just employees—we’re a community. Our business thrives because of our people, and it’s essential to take time to reflect, share, and celebrate. This year, we’ve learned, grown, and achieved so much together.

As we look ahead to 2025, we’re excited for the opportunities that lie ahead. A heartfelt thank you to everyone who made this workshop such a meaningful experience.

Here’s to continuing to grow and succeed—together.

#Teamwork #Culture #Innovation #RemoteWork #BusinessGrowth