News > Health Information Management

AI-Powered Revenue Cycle Management

by Marketing04/02/202627/02/2026

How Automation Drives Faster Payments

Across Australian public and private hospitals, pressure on revenue cycles continues to intensify. Funding models are becoming more complex, audit scrutiny is increasing, and Health Information Services teams are being asked to do more with fewer resources. At the same time, executives require greater confidence that hospital activity is being accurately captured, coded and funded.

Within this environment, AI clinical coding solutions are increasingly being adopted as a practical way to strengthen revenue cycle management. When applied responsibly, automation supports faster, more accurate workflows while protecting compliance and improving confidence in funding outcomes.

Industry Challenge

Revenue cycle delays are rarely caused by a single issue. More often, they arise from a combination of incomplete clinical documentation, manual coding processes, fragmented systems and retrospective audit activity.

For Australian hospitals, these challenges can result in:

Delays from discharge to funding
Increased rework and coding amendments
Missed DRG and NWAU optimisation opportunities
Heightened audit and compliance risk

Workforce pressures further compound the issue. Experienced clinical coders and Health Information Managers are spending valuable time managing manual processes and documentation queries, rather than focusing on quality, optimisation and assurance activities that protect hospital revenue.

Role of AI in Clinical Coding

AI does not replace Australian Coding Standards or clinical judgement, nor people. Instead, AI clinical coding solutions embed intelligence into everyday workflows to support accuracy, prioritisation and efficiency.

At a high level, AI-enabled revenue cycle tools can:

Analyse coding and clinical data to identify anomalies or optimisation opportunities
Prioritise episodes based on risk, value or complexity
Support earlier identification of documentation gaps that may impact coding
Reduce reliance on retrospective audits by improving quality upstream

By automating low-value, repetitive tasks and surfacing actionable insights, AI allows coding teams to focus effort where it delivers the greatest impact.

Operational & Financial Impact

For executives, the value of AI-powered revenue cycle management lies in measurable operational and financial outcomes.

Improved coding accuracy and workflow efficiency support:

More timely DRG assignment and submission
Improved NWAU allocation aligned to patient complexity
Shorter timeframes from discharge to funding
Greater audit readiness and governance confidence

Near real-time visibility into coding performance and revenue risk enables CEOs, CFOs and COOs to make informed decisions with confidence, supported by defensible data and transparent processes.

How iMedX Can Help

iMedX supports Australian hospitals with AI clinical coding solutions designed to strengthen revenue cycle performance while maintaining compliance and governance.

Through the iMedX HIM Companion Suite, hospitals can:

Gain insight into coding accuracy, optimisation and revenue risk
Automate and manage coding and audit workflows more effectively
Support clinical coders and HIM teams with AI-enabled guidance aligned to Australian standards
Improve documentation quality and reduce unnecessary rework across episodes of care

iMedX combines deep Health Information Management expertise with practical technology to help hospitals accelerate funding outcomes without compromising quality or compliance.

Key Takeaways

Revenue cycle delays are often driven by documentation gaps, manual workflows and retrospective processes
AI clinical coding solutions support faster, more accurate and compliant coding workflows
Automation improves DRG integrity, NWAU optimisation and audit readiness
Executives gain greater confidence in funding outcomes through improved visibility and governance
iMedX delivers AI-enabled solutions purpose-built for the Australian healthcare environment

iMedX AI Technology – Health Information Management, Clinical Documentation Improvement, Medical Transcription solutions

See What AI Clinical Coding Could Deliver for Your Hospital

Accurate and timely coding underpins hospital financial performance. AI-assisted coding workflows help organisations:

Reduce missed funding due to documentation or coding gaps
Optimise DRG and NWAU outcomes in line with standards
Shorten the time from discharge to funding

For CFOs and COOs, this means greater confidence that hospital activity is appropriately funded, with improved visibility of revenue risks and opportunities across episodes of care.

Every hospital’s casemix, documentation maturity and funding profile is different. A short demonstration shows how AI can support your specific coding, audit and revenue objectives.

Book a demo of the HIM Companion Suite or download the brochure to share with your leadership team.

BOOK A DEMO

Download brochure

Supporting Financial Performance and Return on Funding

The Role of AI in Clinical Coding

by Marketing21/01/202627/02/2026

Improving Accuracy & Compliance

Clinical coding sits at the heart of hospital funding, data integrity and regulatory compliance. In Australia’s increasingly complex health funding environment, Health Information Services (HIS) teams are under sustained pressure to deliver accurate, timely and compliant coding outcomes while managing workforce constraints and growing documentation complexity.

Artificial intelligence is now emerging as a practical enabler for Health Information Management, supporting clinical coders and hospital executives to improve accuracy, reduce risk and protect revenue. When applied responsibly, AI clinical coding solutions enhance human expertise rather than replace it—strengthening governance, improving workflow efficiency and supporting optimal Diagnosis Related Group (DRG) and NWAU outcomes.

The Growing Complexity of Clinical Coding

Australian public and private hospitals operate within a framework that demands precision. Coding accuracy directly influences:

DRG assignment and NWAU allocation
Hospital Activity Based Funding (ABF)
Regulatory compliance and audit outcomes
The integrity of data used for planning, research and performance reporting

At the same time, coding teams are challenged by incomplete or non-specific clinical documentation, manual audit processes, system fragmentation and increasing audit scrutiny. These pressures heighten organisational risk and can lead to missed funding opportunities or compliance exposure if not addressed proactively.

Where AI Fits in Clinical Coding

AI does not change Australian Coding Standards or jurisdictional rules. Instead, it enhances how those standards are applied at scale and at speed.

Modern AI clinical coding solutions analyse structured and unstructured hospital data to:

Identify coding anomalies and optimisation opportunities
Flag high-risk or high-value episodes for review
Support real-time workflow prioritisation
Reduce manual rework and post-coding amendments

By embedding intelligence into everyday coding processes, AI supports consistency, transparency and defensible decision-making across the admission-to-funding lifecycle.

Improving Coding Accuracy Through AI Assistance

Accuracy remains the cornerstone of effective clinical coding. AI-enabled tools can assist by:

Highlighting documentation gaps that may impact DRG assignment
Identifying mismatches between clinical indicators and coded data
Supporting coders with contextual guidance aligned to Australian standards

This targeted support reduces reliance on retrospective audits and helps ensure coding quality is achieved earlier in the process. For executives, this translates to stronger assurance that reported activity accurately reflects patient complexity and care delivery.

Strengthening Compliance and Audit Readiness

Audit activity across the Australian health system continues to intensify. AI plays a critical role in strengthening compliance by enabling:

Consistent, rules-based episode selection for audit
Near real-time visibility of coding quality trends
Earlier detection of systemic issues or emerging risks

Rather than relying on ad hoc or manual sampling, AI-driven audit workflows allow hospitals to focus resources where they deliver the greatest value—improving governance while reducing operational burden.

Enhancing Workflow and Workforce Sustainability

Workforce sustainability is a growing concern for Health Information Managers and hospital executives alike. AI clinical coding solutions support teams by:

Reducing time spent on low-value manual tasks
Streamlining audit management and reporting
Supporting coder development through embedded guidance and insights

By improving throughput without compromising quality, AI helps stabilise coding teams and enables HIM leaders to focus on higher-value strategic and quality initiatives.

How iMedX Can Help

iMedX supports Australian public and private hospitals with practical, governance-led AI clinical coding solutions designed to complement existing systems and workflows.

Through the iMedX HIM Companion Suite, hospitals can:

Gain insight into coding accuracy and optimisation opportunities
Manage coding and audit workflows more efficiently
Support clinical coders with AI-enabled guidance aligned to Australian standards

Improve documentation quality and reduce unnecessary rework

iMedX’s approach is grounded in deep Health Information Management expertise, ensuring AI is applied responsibly, transparently and in a way that supports both compliance and financial sustainability.

Key Takeaways

AI clinical coding solutions are a practical enabler of accuracy, compliance and efficiency
AI supports, rather than replaces, experienced clinical coders and HIM teams
Improved workflow visibility strengthens audit readiness and governance
Accurate coding underpins DRG integrity, NWAU optimisation and funding confidence
iMedX delivers AI clinical coding solutions purpose-built for the Australian healthcare environment

See What AI Clinical Coding Could Deliver for Your Hospital

Accurate and timely coding underpins hospital financial performance. AI-assisted coding workflows help organisations:

Reduce missed funding due to documentation or coding gaps
Optimise DRG and NWAU outcomes in line with standards
Shorten the time from discharge to funding

For CFOs and COOs, this means greater confidence that hospital activity is appropriately funded, with improved visibility of revenue risks and opportunities across episodes of care.

Every hospital’s casemix, documentation maturity and funding profile is different. A short demonstration shows how AI can support your specific coding, audit and revenue objectives.

Book a demo of the HIM Companion Suite or download the brochure to share with your leadership team.

BOOK A DEMO

Download brochure

Supporting Financial Performance and Return on Funding

Celebrating HIM Week 2025

by Marketing19/08/202520/02/2026

Health Information Management (HIM) Week is a time to acknowledge the vital role Health Information Managers, Clinical Coders, and other HIM professionals play in shaping the future of healthcare. These professionals are at the heart of accurate documentation, data integrity, and quality reporting—ensuring that hospitals and health services across Australia and New Zealand can deliver safe, efficient, and effective care.

At iMedX, we are proud to be part of the Health Information Management (HIM) community, working alongside dedicated professionals who ensure the accuracy, integrity, and accessibility of health data. Health Information Week is a moment to reflect on the vital role HIM teams play in shaping healthcare outcomes through clinical coding, auditing, AI transcription, and innovative technology solutions and consulting.

This year, we’re spotlighting the voices of our own people, sharing their perspectives on why health information matters, what drives them in their work, and how the HIM community continues to evolve. Their passion and commitment showcase the very best of our industry, and we’re proud to celebrate them as part of this week.

Tracy Briggs, Workforce and Services Manager: Managing a workforce that delivers quality clinical coding, auditing, and education services is both a responsibility and a privilege. Each day, I have the opportunity to lead a team of highly capable professionals whose technical expertise, attention to detail, and commitment to best practice consistently meet the highest standards. Our team plays a critical role in supporting accurate health data, compliance, and informed decision-making across the healthcare system. Whether through quality coding, auditing, or targeted education, their work directly contributes to improving clinical and operational outcomes for our clients.

Monika Bezuidenhout, Clinical Coder: As a clinical coder, I thrive on the excitement of discovering something new every day—whether it’s an unfamiliar diagnosis or a unique procedure. Each patient admission is a story waiting to be told, and I love the challenge of transforming that story into precise, meaningful codes that reflect the journey of care.”

Melissa Carroll, Clinical Coding Team Leader: Clinical coding keeps me sharp—it’s never just about ticking boxes. It’s about staying curious, seeing other perspectives, and rethinking what I thought I knew. That constant challenge? That’s what makes it fun. Every case is a chance to learn, stretch, and grow.

Kelly Culliford, Clinical Coder: I enjoy working together in a team environment where we embrace change and work together with technology to deliver strong, accurate and meaningful outcomes!

Sandra Ranger, Clinical Coder: I enjoy clinical coding because it combines accuracy, problem-solving, and healthcare knowledge to make a real difference. Coding plays a vital role in ensuring hospitals can meet reporting requirements, optimise funding, and deliver quality patient care. I am passionate about using my skills to help solve coding service issues, whether that’s reducing backlogs, improving data quality, or supporting hospitals to run more efficiently

Donna Holley, Clinical Coding Team Lead: I love clinical coding because it’s like solving a puzzle every day—piecing together the clinical story and translating it into accurate codes. It’s exciting to keep learning and know that my work contributes to meaningful healthcare data and patient care. Just as much as I value coding itself, I love making an impact by supporting our team, sharing knowledge, and helping them achieve their professional goals. Seeing others grow and succeed makes the work even more rewarding.

Rochelle Beer, Clinical Coder: As a clinical coder I have a strong commitment to excellence, a meticulous eye for detail, a love for problem solving, and a detective of medical data.  Knowing my work makes a real difference, behind every code is a patient receiving the right care, a behind the scenes superhero!

Sarah Armstrong, Clinical Coder: I enjoy the mix of problem solving and trust. Coding pushes you to think critically and make sure all the details lines up. Doctor’s notes can be messy, and there’s often a lot to piece together, but I like the challenge of sorting it out so the final codes make sense. Clients rely on accurate codes for funding, planning, quality reporting and ultimately good patient care. Its satisfying to hand over something that makes a real difference.

Dianne Green, Auditor/Education Lead: When people ask me what I do for a living, I often say, “I work in hospital finance—I help ensure the hospital receives the correct funding for the patient.” But the truth is, it’s so much more than that.

As a clinical coder, my role is to decipher clinical documentation—sometimes incomplete, sometimes barely legible—and translate it into a coded story that reflects a patient’s hospital journey. Each code we assign is a thread in a much larger narrative. It’s not just about diagnoses and procedures; it’s about capturing the essence of the care provided.

We tell the story of a patient’s hospital visit in codes. And through those codes, we give voice to the work of every clinician involved in that patient’s care—from the nurse who administered medication to the surgeon who performed a life-saving procedure. The data we produce is not only used for funding, but also for research, epidemiological studies, and future health service planning.

That’s what makes this work so meaningful. We, as clinical coders, auditors, and educators, play a vital role in ensuring our health services are financially sustainable. But more importantly, we help ensure that the right care continues to be delivered at the right time and in the right place.

I love that we get to be part of that process. Behind every code is a patient, a story, and a team of people who cared. And behind every story is the data that helps shape the future of healthcare.

Why HIM Week Matters

HIM Week provides an opportunity to shine a light on a profession that is often unseen but always essential. It is a chance to:

Recognise the expertise of HIM professionals in managing complex health data.
Celebrate their contribution to advancing patient care and outcomes.
Highlight the importance of coding accuracy and documentation quality.
Acknowledge the ongoing professional development and adaptability required in an evolving healthcare landscape.

This week also serves as a reminder of the increasing role of technology and innovation in the HIM space. AI-enabled solutions, digital transformation, and evolving coding requirements mean HIM professionals are constantly expanding their skills to meet the demands of modern healthcare.

At iMedX, we share this commitment to innovation and excellence. We work closely with healthcare organisations to ensure coding and documentation solutions support both compliance and efficiency.

Ready to Strengthen Your Coding Team?

iMedX has a dedicated team of experienced Clinical Coders and Auditors who work across the full range of specialties required in Australian and New Zealand hospitals. We deploy our solutions fast, and are flexible in how we support your organisation’s coding needs.

Find out more about our Outsourced Clinical Coders and Auditors.

Start the conversation!

iMedX Launches AI-Powered HIM Companion Suite at Digital Health Festival 2025

by Marketing16/05/202520/02/2026

At this year’s Digital Health Festival in Melbourne, iMedX proudly unveiled the HIM Companion Suite — a transformative step forward in streamlining health information management (HIM) and medical coding processes. Built for healthcare providers navigating increasing complexity, this new platform brings together the full coding workflow — all in one place.

The solution was developed to eliminate the need for multiple third-party tools and platforms, helping healthcare organisations gain greater accuracy, efficiency, and cost savings in their coding operations.

“We’re really trying to give time and money back to care,” said Alexander Zacher, Managing Director of iMedX Australia & New Zealand. “There are so many point solutions across the workflow, and what we’ve created is a true one-stop shop.”

Smart Coding with Humans in the Loop

The HIM Companion Suite is powered by multi-agent AI designed to mirror human decision-making in coding and auditing — while ensuring healthcare professionals remain at the centre of the process.

Through this human-in-the-loop approach, coders, auditors, and educators can rely on the platform for support, not replacement. Simpler episodes such as infusions or scopes can be processed in minutes, freeing coders to focus on more complex clinical cases and upskilling.

Mike Smith, former founder of Pallas AI and now Chief Technology Officer at iMedX ANZ, explained that multi-agent AI overcomes legacy token limits and distributes tasks among expert agents for more scalable, accurate outcomes. The suite supports all documentation types, from scanned paper to EMRs, and integrates with leading systems like Cerner, Epic, and custom hospital EMRs using modern APIs and HL7 standards.

“Finally, it’s all in one place,” said a client. “I don’t have to juggle multiple platforms anymore.”

Built with Privacy and Interoperability in Mind

Patient privacy is foundational to the platform’s architecture. All personally identifiable (PII) and protected health information (PHI) is removed before any AI processing begins, ensuring data remains secure and compliant.

iMedX’s commitment to interoperability and lower-cost solutions helps healthcare organisations of all sizes improve clinical documentation quality and funding accuracy — without sacrificing control or security.

Want to know more?

👉 Read the full Pulse+IT article:
AI-enabled iMedX coding module keeps humans in the loop

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Schedule a Consultation

Discover how iMedX can support your team with smarter tools that empower coders to assign accurate diagnosis and procedure codes, stay compliant, and keep healthcare operations running smoothly.

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Understanding the Distinction: Education vs. Training in Clinical Coding for Excellence in Healthcare

by Marketing26/08/202420/02/2026

Education and training are frequently interchanged, yet they represent distinct concepts with varied objectives and results. At iMedX, we recognise the importance of distinguishing between education and training, particularly for individuals and organisations aiming to cultivate essential skills and knowledge in today’s dynamic and competitive landscape.

In the realm of clinical coding, understanding the nuances between education and training is crucial for ensuring accurate coding, compliance, and streamlined healthcare operations.

How well does your team know the difference?

Education encompasses the acquisition of knowledge, the cultivation of critical thinking abilities, and the promotion of intellectual development. It represents a comprehensive approach to learning that extends beyond gaining specific job-related skills.

The primary goal of ICD-10AM education is to provide Coders with a well-rounded understanding of various topics, theories, and concepts that can help them think critically, solve complex coding problems, and navigate to new situations.

In contrast, training focuses on the practical implementation of ICD-10 coding principles in real-world settings. ICD-10AM training includes hands-on practice, coding scenarios, case studies, and simulations designed to replicate authentic coding scenarios. Training assists coders in developing the necessary skills to effectively navigate the ICD-10AM code set, accurately apply coding guidelines, and ensure correct code assignment for reimbursement and data reporting purposes.

Education and training differ significantly in their approaches to learning. Education emphasises theoretical knowledge, conceptual understanding, and critical thinking skills, whereas training prioritises practical application, hands-on experience, and skill development.

Both education and training are essential for personal and professional development, and coders and organisations can benefit from combining the strengths of both approaches to achieve their learning goals and objectives.

At iMedX, we offer both education and training, recognising their crucial roles in developing proficient Clinical Coders. Our aim is to empower coders to accurately assign diagnosis and procedure codes, ensure coding compliance, and support efficient healthcare operations. By combining education and training, coders can refine their skills, enhance coding accuracy, and contribute effectively to high-quality healthcare data management.

GET IN TOUCH WITH OUR SALES TEAM

Schedule a Consultation

Discover how iMedX can support your team with smarter tools that empower coders to assign accurate diagnosis and procedure codes, stay compliant, and keep healthcare operations running smoothly.

Start the conversation

iMedX and Pallas AI merge to drive innovation in health information management and the end-to-end revenue cycle.

by Marketing19/08/202420/02/2026

Melbourne, Australia – 19th August 2024, iMedX, leader in revenue cycle management and clinical documentation, and Pallas AI, specialising in data, AI and Automation in the revenue cycle are pleased to announce the merger of the two entities, with Mike Smith appointed as Chief Technology Officer of iMedX.

This union reflects strong strategic alignment between iMedX and Pallas and a mutual vision to deliver innovations in the end-to-end revenue cycle management and AI driven health information management solutions to providers globally.

The united entity, operating under the iMedX Australia and New Zealand banner, will further drive our mission to give time and money back to care.

Together, iMedX and Pallas blend cutting edge technology with deep industry expertise and exceptional service delivery to drive even better outcomes for clients and patients.

iMedX customers will immediately be able to benefit from the Pallas Coder Companion Suite of technology. (https://imedx.com.au/imedx-companion-suite/)

Our shared values and objectives as a unified company can drive growth across Australia and New Zealand and wider to the global stage.

“On behalf of the entire iMedX team, I am thrilled to announce and extend a warm welcome to Mike and his talented team as they join the iMedX and global Rapid Care group. This milestone propels us further along our strategic roadmap, reinforcing our commitment to delivering AI driven solutions that support humans in healthcare. The team are excited to integrate the cutting-edge AI Companion technology into our suite of solutions, aligning with our mission to enable providers to operate at their best. I have every confidence that Mike and our combined teams will drive us to the forefront in providing innovative solutions in information management globally” – Alexander Zacher, Managing Director, iMedX Australia & New Zealand

“We are delighted to announce the merge of Pallas AI into the iMedX Australia and New Zealand team – We carefully considered what this meant for our amazing clients and team, and truly believe what we deliver together will be transformative for Healthcare Providers and with our collective offering deliver on the best interests of our clients and team. Together, we are set to revolutionise the industry, unlocking unparalleled value to help providers realise additional resources, which can be spent towards better care.” – Mike Smith, Founder and CEO, Pallas AI and Chief Technology Officer, iMedX Australia and New Zealand.

About Pallas AI:

Pallas AI was founded to realise additional resources for providers, which can be spent towards better care. A high-performance team, specialising in data, AI, and Automation. The Pallas team come from the Hospital Provider side and bring products, team and clients across private and public to this merger.

About iMedX Australia and New Zealand:

iMedX is one of Australia and New Zealand’s leading revenue cycle management, clinical documentation, and medical transcription solution providers. Our high quality, end-to-end solutions enable healthcare providers to operate at their best so they can focus on patient care.

Enabling innovation in the end-to-end revenue journey

by Marketing12/09/202120/02/2026

Healthcare is seeing a new age of innovation. One that brings prospects of a more connected and technologically enabled system with real-time accessibility of care and data. Whilst innovation is heavily focused on delivery of care, the backend operators of our hospitals, including health information and hospital revenue processes are also ready for innovation. The opportunity we see lies in maximising hospital revenue through the end-to-end journey.

The end-to-end funding journey

While health information, finance, and clinical services of the hospital often operate separately, when we piece the revenue journey together, they are all reliant and critical to one another. At iMedX we’re focused on understanding the entirety of the journey from pre-admission to revenue or budget utilisation, finding that at each step best practice is not always obtained due to its reliance on other steps. For example, quality coding relies on accurate and timely discharge summaries which in turn rely on comprehensive and complete records of the patient stay. This means that innovation must take into account every step and its people in order to truly make a difference.

What innovation looks like

Innovation in the end-to-end revenue journey is more subtle than what we see in other scenarios. In this context innovation looks like an interconnected, consistent, and reliable journey that enables each function in the journey to operate at its best. The way we do that varies with each hospital.

Innovating across such a complex journey can be a complicated task. From our experience, there are some core factors that are fundamental for innovation.

Aligned processes and procedures
To achieve consistency and reliability across the journey, processes and procedures are a great place to start. Most importantly, their alignment in relation to the Health Information Services (HIS), Clinical and Finance departments. There are three (3) things to consider; standardisation which involves clear steps and requirements for staff to follow; adoption, including how staff will implement these processes in an effective way that is inclusive, strategic and does not place any further workload burdens; and governance, starting with suitable training and performance management strategies.
Technology
In our experience, a challenge the HIS department faces often is operating on an IT system that is outdated. Although IT can be a complex problem to resolve, it is integral to the funding journey operating at its best. Technology in healthcare is improving, however IT systems of the backend operations are being left behind. Investment in the uplift of these systems seeks to improve workflows, productivity and reporting requirements which creates better revenue results and improved clinical care.
The profile of HIS department
The clinical documentation process is core to the function of coding and ultimately revenue or activity reporting and budget utilisation. The greatest governors over accurate documentation is the HIS department who, too often are overshadowed by clinical and finance departments.The best and easiest way to raise the profile of HIS is to deliver the facts. Analysing hospital data means audit samples can be selected that will provide the key to facilitating and lifting the profile of HIS. This knowledge enables coders and HIMs to approach clinical staff confidently to educate and refine documentation processes that record the care of every patient that is treated.

The iMedX perspective

Each journey offers different opportunities for innovation, iMedX is focused on finding them and helping hospitals to set up their end-to-end journey to maximise revenue opportunity and improve clinical care. Our work aims to uplift and strengthen steps in the process from maintaining clinical coding throughput, auditing for accuracy and helping to promote the highest quality documentation for patient safety, whilst keeping the bigger picture in mind.

iMedX wins ‘Best Health Network Technology Implementation’ MedTech Breakthrough Award

by Marketing07/05/202120/02/2026

iMedX Australia & New Zealand has been awarded Best Network Technology Implementation in the 2021 MedTech Breakthrough awards presented by MedTech Breakthrough, an independent market intelligence organisation that recognises top companies, technologies and products in the global health and medical technology market.

iMedX was recognised for our implementation of the iMedX transcription solution into Southern District Health Board, remotely and during the Covid lockdowns in New Zealand and Australia. The solution allowed for remote management in a six-week rapid deployment, without setting foot on hospital grounds. This meant typists could work remotely and afforded clinicians the flexibility to work from anywhere. Read more about the solution here.

iMedX is honoured to receive this award and be included amongst a plethora of esteemed companies recognised for their innovations, services and people in the health and medical technology industry. See all award winners here.

CodeR at Maryvale Private Hospital

by Marketing21/04/202120/02/2026

iMedX delivers a remote coding solution providing a continuous service to Maryvale Private Hospital through CodeR.

CodeR is a streamlined solution enabling end-to-end remote clinical coding & auditing of paper records. The solution utilises proprietary technology CodeR, a secure info input platform that connects to any scanner and a workflow management platform that stores electronic records for Clinical Coders/Auditors to access.

Maryvale Private Hospital is situated in Morwell in Victoria’s Latrobe Valley and services the Gippsland municipalities of East Gippsland, Wellington, Latrobe, Baw Baw, South Gippsland and Bass Coast. With 46 beds, Maryvale is an acute medical and surgical hospital providing a comprehensive range of medical, surgical and consulting services. The hospital has cared for over 55,000 patients since 1991.

Being a regional hospital with paper records, Maryvale Private Hospital historically needed coding staff onsite to complete the clinical coding. In 2020, the hospital had both coders apply for long service leave for extended periods of time. With this challenge and the need for onsite coding due to paper records there was a risk that the coding turnaround time would increase thus interrupting the timeliness of the revenue stream.

Through the iMedX capability to provide CodeR, our HIS expertise, plus continuous clinical coding service, iMedX was able to effectively fulfil the hospital’s requirements.

“On behalf of the team at Maryvale Private Hospital, we’ve really valued the contribution the iMedX team have made through our partnership. The CodeR platform was simple to learn and implement, providing our staff reliable and experienced clinical coding support for the remote coding of our paper records. The iMedX team are able to view the records easily and quickly through CodeR and then enter the accurate codes directly into our PAS. We have also found it especially valuable being able to leverage the experience of the iMedX team to support us with our Coding Auditing and with their knowledge of the Private Health sector funding model. Thank you iMedX team.” Susan Chan, Finance Manager

See how the CodeR solution works at Maryvale and the outcomes it has delivered here.

An end to end remote clinical coding and auditing solution for paper records

by Marketing26/06/202012/01/2024

iMedX in partnership with Kodak Alaris have developed a cost effective, secure and simple solution to transform paper records into electronic format, enabling Clinical Coders and Auditors to work remotely.

The solution ensures that paper-based health services, particularly those that are remotely located or low on local resources, can now have their records scanned and coded quickly and cost effectively, utilising highly experienced, high quality iMedX Clinical Coders and Auditors.

Watch the webinar to see how it works.