Celebrating HIM Week 2025

Health Information Management (HIM) Week is a time to acknowledge the vital role Health Information Managers, Clinical Coders, and other HIM professionals play in shaping the future of healthcare. These professionals are at the heart of accurate documentation, data integrity, and quality reporting—ensuring that hospitals and health services across Australia and New Zealand can deliver safe, efficient, and effective care.

At iMedX, we are proud to be part of the Health Information Management (HIM) community, working alongside dedicated professionals who ensure the accuracy, integrity, and accessibility of health data. Health Information Week is a moment to reflect on the vital role HIM teams play in shaping healthcare outcomes through clinical coding, auditing, AI transcription, and innovative technology solutions and consulting.

This year, we’re spotlighting the voices of our own people, sharing their perspectives on why health information matters, what drives them in their work, and how the HIM community continues to evolve. Their passion and commitment showcase the very best of our industry, and we’re proud to celebrate them as part of this week.

Tracy Briggs, Workforce and Services Manager:  Managing a workforce that delivers quality clinical coding, auditing, and education services is both a responsibility and a privilege. Each day, I have the opportunity to lead a team of highly capable professionals whose technical expertise, attention to detail, and commitment to best practice consistently meet the highest standards. Our team plays a critical role in supporting accurate health data, compliance, and informed decision-making across the healthcare system. Whether through quality coding, auditing, or targeted education, their work directly contributes to improving clinical and operational outcomes for our clients.

Monika Bezuidenhout, Clinical Coder:  As a clinical coder, I thrive on the excitement of discovering something new every day—whether it’s an unfamiliar diagnosis or a unique procedure. Each patient admission is a story waiting to be told, and I love the challenge of transforming that story into precise, meaningful codes that reflect the journey of care.”

Melissa Carroll, Clinical Coding Team Leader:  Clinical coding keeps me sharp—it’s never just about ticking boxes. It’s about staying curious, seeing other perspectives, and rethinking what I thought I knew. That constant challenge? That’s what makes it fun. Every case is a chance to learn, stretch, and grow.

Kelly Culliford, Clinical Coder:  I enjoy working together in a team environment where we embrace change and work together with technology to deliver strong, accurate and meaningful outcomes!

Sandra Ranger, Clinical Coder:  I enjoy clinical coding because it combines accuracy, problem-solving, and healthcare knowledge to make a real difference. Coding plays a vital role in ensuring hospitals can meet reporting requirements, optimise funding, and deliver quality patient care. I am passionate about using my skills to help solve coding service issues, whether that’s reducing backlogs, improving data quality, or supporting hospitals to run more efficiently

Donna Holley, Clinical Coding Team Lead:  I love clinical coding because it’s like solving a puzzle every day—piecing together the clinical story and translating it into accurate codes. It’s exciting to keep learning and know that my work contributes to meaningful healthcare data and patient care. Just as much as I value coding itself, I love making an impact by supporting our team, sharing knowledge, and helping them achieve their professional goals. Seeing others grow and succeed makes the work even more rewarding.

Rochelle Beer, Clinical Coder:  As a clinical coder I have a strong commitment to excellence, a meticulous eye for detail, a love for problem solving, and a detective of medical data.  Knowing my work makes a real difference, behind every code is a patient receiving the right care, a behind the scenes superhero!

Sarah Armstrong, Clinical Coder:  I enjoy the mix of problem solving and trust. Coding pushes you to think critically and make sure all the details lines up. Doctor’s notes can be messy, and there’s often a lot to piece together, but I like the challenge of sorting it out so the final codes make sense. Clients rely on accurate codes for funding, planning, quality reporting and ultimately good patient care. Its satisfying to hand over something that makes a real difference.

Dianne Green, Auditor/Education Lead:  When people ask me what I do for a living, I often say, “I work in hospital finance—I help ensure the hospital receives the correct funding for the patient.” But the truth is, it’s so much more than that.

As a clinical coder, my role is to decipher clinical documentation—sometimes incomplete, sometimes barely legible—and translate it into a coded story that reflects a patient’s hospital journey. Each code we assign is a thread in a much larger narrative. It’s not just about diagnoses and procedures; it’s about capturing the essence of the care provided.

We tell the story of a patient’s hospital visit in codes. And through those codes, we give voice to the work of every clinician involved in that patient’s care—from the nurse who administered medication to the surgeon who performed a life-saving procedure. The data we produce is not only used for funding, but also for research, epidemiological studies, and future health service planning.

That’s what makes this work so meaningful. We, as clinical coders, auditors, and educators, play a vital role in ensuring our health services are financially sustainable. But more importantly, we help ensure that the right care continues to be delivered at the right time and in the right place.

I love that we get to be part of that process. Behind every code is a patient, a story, and a team of people who cared. And behind every story is the data that helps shape the future of healthcare.