iMedX typists have provided me with reliable, excellent service for several years now. The office support staff have always been exceptionally helpful and supportive particularly with the streamlining of multiple accounts from across different centres which i can easily search from mobile devices when moving around. It’s a great system.

iMedX have developed a solution that meets our needs on a number of levels. They have consistently provided excellent customer service. Alex has been available to meet onsite whenever the need arose and find sensible solutions to any issues encountered. The implementation with the clinics was managed and supported by iMedX which was key ingredient in its success. The quality of the letters has been very high with no issues identified by random quality audits that we conduct in-house. Feedback from clinicians is very positive. We have a complex integration environment that spans 5 separate PAS systems which has been handled seamlessly by iMedX. Most importantly, we have seen a major improvement in our turn-around time and this has been achieved consistently.

Working with iMedX has greatly enhanced our clinical documentation workflows and our ability to manage our backlogs and throughput. iMedX were responsive to ours needs and have created custom solutions to meet our unique service requirements both operationally and from a technology and integration perspective. They have been extremely professional and adept at understanding our processes and fitting their solution in and around them. Their Clinical Coding team perform extremely well against our expectations, and their Medical Transcriptionists are accurate and reliable. I look forward to working closely with Karen and Alex in the future!