1. If you need to reset your password, you will need to do this via the InQuiry webpage here.

2. Once the link (in step 1 above) has opened, click on “Forgot Password?“

3. You will now be prompted to enter your Username and Client, then click “Email“. You will then receive an email with a temporary password reset code.

4. Once you have received the email, click on the link within the email to reset your password.

5. You can then create a new password (please note that passwords need to contain an uppercase, a lowercase, a number and a special character, for example ! # $ %)