Careers at iMedX
Join us in advancing Australian healthcare
We recognise that the success of our company is made possible by our talented and dedicated employees. Our goal is to remain the industry’s best company to work for by continuing to grow and support our valued team.
Valuing the Employee Experience
iMedX is the leading provider of health information and clinical documentation in Australia. Since our inception, we have been recognised as one of the top business partners in the industry. iMedX continues to grow rapidly. We serve an impressive array of healthcare clients including large academic teaching facilities, public health networks through to multi-specialty physician groups.
Our experience, knowledge, and advanced technology is highly valued by our diverse customer base and far surpasses our competition. We are focused on providing our customers with an optimal level of service and offerings specifically tailored to their specifications.
Why iMedX is a Great Place to Work!
At iMedX, we believe that our people are our greatest asset. We are committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive. We encourage professional growth, foster collaboration, and celebrate achievements, ensuring our team feels valued and inspired to deliver their best every day.
Our culture is built on respect, innovation, and teamwork. We empower our employees with opportunities to make a meaningful impact, providing the tools and resources they need to succeed. At iMedX, every voice matters, and together we drive forward with a shared vision of excellence in healthcare solutions.
Company-Wide Benefits
- Employee Referral Program: Earn $2,000 for referring great talent.
- Flexibility: Enjoy a hybrid work model with 2 days in the office for collaboration and 3 days working from home.
- Exclusive Learning Opportunities: Participate in bi-annual internal coder conferences and our annual iMedX Conference.
- Annual Conference and End of Year Party: Join us in Melbourne for an all-expenses-paid conference that combines professional development with our year-end celebration.
- Opportunity to Have Your Say: We conduct bi-annual engagement surveys to track our eNPS and genuinely listen to our team’s feedback.
- Benefits: Access to a range of Lifestyle, Health & Wellbeing benefits through our “Benefits Hub”
- Work from Anywhere: Up to 2 weeks per year you can choose to ‘work from anywhere’ in your assigned domestic time zone.
- Career Growth: Explore career pathways internally across the business with many success stories of career development at iMedX.
- iMedX Study Support Program: Personalised support tailored to your individual career goals.
- Wellness Leave and Birthday Leave: Take time off to recharge and celebrate.
- Employee Assistance Program: 24/7 access to qualified psychologists for additional support.
- Monthly Town Hall Meetings: Stay connected and informed with our all-in meetings.
- New Starter Welcome Pack: Kick off your iMedX journey with branded merch to make choosing your work attire effortless and fun.
- Supportive, Inclusive Culture: We prioritise collaboration and inclusivity in everything we do.
Benefits for Our Coding Team
- Access to iMedX’s AI Companion Tool: Utilize cutting-edge Gen AI to improve clinical documentation and revenue outcomes.
- Flexibility: Work remotely from home with support for setting up your workstation and choosing your own hours.
- Career Growth: Explore pathways from coding to auditing and work across diverse public and private health services in Australia and New Zealand.
- Broad Casemix Exposure: Work on varied and complex cases.
- Travel Opportunities: Engage with clients onsite when needed.
- Monthly Professional Development Sessions: Get real-time answers to coding questions and access an extensive library of education topics.
Employee Net Promoter Score (eNPS)
Employee Net Promoter Score (eNPS) is a powerful tool that helps companies measure and improve employee satisfaction and engagement.
What is the employee net promoter score (eNPS)?
Employee net promoter score is a useful metric for assessing an organisation’s employee engagement. It is a simple yet effective metric that allows companies to assess how likely their employees are to recommend your organisation as a good place to work to their friends or family.
The metric offers a glimpse into how happy and satisfied your employees are and the likelihood of them staying and promoting your company to others.
What is a good employee net promoter score?
Employee net promoter score can range from -100 to 100. eNPS scores between 10 and 30 are considered ‘good,’ while those between 50 and 70 are considered excellent. Above 80 eNPS score is likely in the top percentages in almost any industry.
Explore Organisations We Support
At iMedX, we believe in the power of giving back and making a positive impact on our community and the environment. Explore the organisations we support below!
Our commitment to corporate social responsibility is reflected in our proud support of several leading charities that work tirelessly to create a better world. Through our partnerships with these organisations, we strive to foster sustainability, environmental conservation, and social equity.
The Colour Cartel are the suppliers of our amazing iMedX merch! These are the people who supply your very own iMedX t-shirt and hoodie you receive as part of your welcome pack.
The Colour Cartel use ethical and sustainable suppliers in their supply chain, all our hoodies and t-shirts are sourced through AS Colour who provide ethical, sustainable, organic bamboo cotton and are Fair Wear and Carbon neutral accredited.
The Fruit2Work Impact: People with lived experience of the justice system face significant barriers to securing employment, housing, transport and health care which can leave them desperate and at risk of reoffending. Nearly half of the people released from prison in Australia today return to prison within two years.
Fruit2Work focus on providing meaningful employment and their impressive record of ZERO recidivism speaks for itself. Since Fruit2Work began, they have employed and transitioned more than 100 people and eliminated more than $20 million in recidivism costs.
The Indigenous Literacy Foundation (ILF) is a national charity working with Aboriginal and Torres Strait Islander remote Communities across Australia. They are Community-led, responding to requests from remote Communities for culturally relevant books, including early learning board books, resources, and programs to support Communities to create and publish their stories in languages of their choice.
As part of World Suicide Prevention Day (Sept 10) and RUOK Day (Sept 11), iMedX supports Lifeline’s “Out of the Shadows Walk” walk each year – every team member interested will get a chance to participate, including our remote team members. Tragically, over 3,000 Australians lose their lives to suicide every year.
iMedX participates in Lifeline’s annual walk for World Suicide Prevention Day (September 10) to remember those we’ve lost to suicide, and raise funds to provide crisis support and suicide prevention services to save lives. You can walk to remember a loved one, as a personal tribute for a friend or family member, or to show your support for Australians experiencing emotional distress or mental illness.
The Beautiful Bunch
The Beautiful Bunch is a floral-delivery service bringing joy through flowers, and creating jobs for women from refugee backgrounds. Launched during one of Melbourne’s most prolonged lockdowns at the end of 2020.
This is where iMedX sources all their Victorian flower deliveries and care packs from that we send to our team members times of celebration or times where our team members might need a little TLC.
Other organisations we are currently donating to:
Planet Ark
Planet Ark Environmental Foundation is an Australian not-for-profit organisation that helps individuals, communities, governments and businesses reduce their impact on the environment. Planet Ark are one of Australia’s leading environmental behaviour change organisations, with a focus on working collaboratively and positively.
WWF Australia
WWF’s global mission is to stop the degradation of the planet’s natural environment and to build a future in which humans live in harmony with nature. WWF-Australia is part of the WWF International Network, the world’s leading, independent conservation organisation.
Join us at iMedX and be part of a team that values your growth, well-being, and contributions! Click the image left or button below to see what jobs we have available in your area.
iMedX Staff Functions & Events
At iMedX, we believe in fostering a strong, connected team through engaging staff events and functions. From team-building activities to celebrations and professional gatherings, our events create opportunities to collaborate, unwind, and strengthen our workplace culture.
Explore the highlights from our recent events in the image slider below!
