Technology Integration
Driving operational efficiencies through integrated and automated workflows.
iMedX Electronic Secure Message Delivery
iMedX secure message delivery takes the manual handling of documentation delivery out of the workflow, giving hospitals and clinicians confidence their letters have been delivered securely and to right place as well as giving time back hospital staff.
iMedX supports secure messaging for all Australian SMD providers, including HealthLink, Medical Objects and ReferralNet.
Why should you use iMedX Secure Messaging?
- SMD Provider integrated address books mean we manage the recipient databases for you!
- Secure messaging is made simple with our integrated distribution portal, which automatically routes the correspondence electronically as soon as the clinician signs off!
- Referred patient letters are delivered directly into the GP’s practice management software, saving them time, and you money!
- Reduce your paper handling and administrative costs by sending electronically!
- Fast delivery vs postal correspondence improves access to clinical information!
- Comprehensive and secure approved audit trail for each message delivery!
- Used for over a decade by hospitals, GPs, specialists, Medicare Locals and allied health providers
- Easy to use – with the peace of mind of a dedicated help desk if you need support
Enabling scalable end-to-end clinical documentation solutions through HealthLink
iMedX has partnered with DeliverHealth and HealthLink to set up an enterprise grade delivery solution for completed clinical documentation to be delivered directly from the eScription One (eSOne) platform.
This allows greater visibility for users in managing their message delivery through one single interface, alleviating the need to connect individual systems to ensure the recipient has received the completed document.
Additional benefits include:
- Building on technology advancements – AI generated documentation can be sent instantly to recipients
- Efficiency improvement – healthcare providers can significantly reduce time and costs associated with tasks required for message delivery.
- Streamlined Workflow – Hands-off instant delivery of letters to recipients.
- Interoperable solutions – All managed from one secure ecosystem, creating improved workflow oversight
Experienced Team delivering Innovative Technology
iMedX’s utilises the Nuance Escription platform, a state-of-the-art technology that provides clients with an effective blend of speed, flexibility, and reliability.
Over 450 clients across Australia and New Zealand use our systems and services every day to create and manage thousands of dictations and transcriptions. To support their myriad workflows our clients need we ensure our solutions highly customisable, easy to integrate and simple to operate.
Security
A highly secure, reliable data center used to store data and applications, with all data at rest and in transit encrypted via 256 AES encryption
Application Suite
A all in one suite of applications that support your documentation workflow, from dictation to delivery
Experience
Our professional and experienced team will ensure the successful deployment of our technology works, and is loved by your users
EMR Integration
Australasia’s healthcare industry is changing rapidly. EMR adoption is the primary focus of many health-networks. Navigating EMR adoption for the future can be difficult when trying to balance the ability to provide engaged patient care today. iMedX’s cost-effective documentation solutions can seamlessly and securely integrate with all leading EMR platforms allowing you to benefit from outsourcing, whilst leveraging your EMR documentation workflows. iMedX has completed over 7 EMR interfaces with Epic and Cerner across Australia.
Whether you have an EMR implemented, or have one on your road-map, let the iMedX solution assist your transcription needs with ease at any point along the process.
Comprehensive Interfaces
- Work in partnership with the iMedX Australia implementation team to design custom interfaces against EMR vendor specifications or your own workflow requirements
- Utilise your Nuance Escription workflow today, and transition easily to your chosen EMR workflow of tomorrow
- Leverage our extensive knowledge in workflow requirements and interfacing standards
- Data transmission supports inbound ADT demographic information as well as free custom exports which can be configured to automatically render documentation within any part of the client system via HL7 messaging
Practice Management Integration
Our custom interfaces allow you to maximise your productivity by allowing your systems to speak with ours! Practice management integration allows your patient appointment lists and referring doctor databases to be loaded into your iMedX account – producing faster, more accurate documentation with minimal double handling! Clinicians and administrators love it!
iMedX integrates with all leading practice
management solutions including
- Genie Solutions
- Gentu
- Clinic2Cloud
- ZEDMED
- Shexie Medical Systems
- BlueChip/Medical Director
- Dox
- DirectControl
- Elixir
- Houston Medical
- Medtech 32
- Medical Wizard
iMedX Secure Postage Services
iMedX offers a secure and simple solution for outsourced print and post services. As soon as the clinician signs off on the document, it is printed and dispatched within 24 hours across Australia or New Zealand!
Why should you use our postage services?
- Distribution occurs in a secure postage facility in Victoria, in an access controlled cage accessible only via authorised personnel.
- Printing and distribution occurs automatically without human intervention, via propriety integrated bar-coding and automatic folding and secure packaging technology!
- Complete audit trail capability of printing and postage. We can tell you exactly when each piece of correspondence was posted, not just printed!
Note: We do not utilise staff to manually print, read and sort clinical correspondence – your patient information is secure with iMedX.
Security & Privacy
As a major provider of Medical Transcription and Clinical Coding services in Australia, iMedX highly values and prioritises privacy, confidentiality and security for all clients. Subsequently we have implemented a thorough policy to ensure that compliance is maintained throughout the organisation.
iMedX’s policies and procedures cover the following primary tenets; confidentiality, privacy, integrity and availability:
- Confidentiality: ensuring authorised users only have access to a minimal subset of data that is sufficient to carry out the function for which they have been tasked or engaged;
- Privacy: ensuring the collection and sharing of data about an individual or business that is has a contracted relationship with iMedX, remains within its control at all times;
- Integrity: safeguarding the accuracy and completeness of information including its long and short term storage, processing and distribution;
- Availability: ensuring that information is available when and where needed to authorised users.
iMedX continually ensures that Privacy, Confidentiality and Security measures are strictly maintained across our organisation. These processes are in-line with the requirements of the Health Records Act 2001 and its underlying Health Privacy Principles, as well as the Australian Privacy Principles (APP’s) 2014 and the Data Protection Act 2014. For more information on our privacy policy, please contact us today.
